Terms of Service

By placing an order with us, you agree to the following terms:

1. Customisation:

All photo magnets are handmade and customised based on the photos you provide. Please ensure the images are high-quality for the best results.

2. Order Processing:

Orders are processed within 1-2 days after receiving payment and required images. Processing times may vary during peak periods.

3. Payments:

Full payment is required at the time of order.

4. Cancellations & Refunds:

Due to the customised nature of our products, cancellations, returns, or refunds are not accepted once production has begun. Please review your order carefully before submission.

5. Image Usage:

By submitting photos, you confirm that you have the right to use the images and grant us permission to use them for creating your custom magnets.

6. Delivery:

We ship orders via Royal Mail. Delivery times depend on your location. We are not responsible for delays caused by the courier.

7. Damages or Defects:

If your item arrives damaged, please contact us within 7 days with photos of the damage for a replacement.

8. Privacy:

We respect your privacy. Your photos and personal details are used solely for fulfilling your order and are not shared with third parties.

By placing an order, you acknowledge and agree to these terms. Thank you for supporting our small business!